Delivery Information


The seller's ( Vador Security Systems Limited ) prices on the website are quoted inclusive of VAT ( where applicable). All prices are subject to alteration without notice and the price applicable shall be that ruling at the date of despatch.


Carriage charges are as follows:-

  • Up to 5KG - £8.00 Inc VAT
  • Up to 20KG - £9.00 Inc VAT
  • Up to 30KG - £13.00 Inc VAT
  • UP to 50KG - £20.00 Inc VAT


Every effort will be made to deliver goods on time but the seller ( Vador Security Systems ) shall have no liability for any loss or damaged caused by delay of delivery. Non- delivery must be advised in writing within seven days of dispatch date otherwise the seller will accept no responsibility.


All weights, measurements, dimensions, drawings, capacities, specifications and other particulars contained in photographs, catalogues, price lists or advertising material are only approximate. Such particulars do not form part of the contract and deviations therefrom or subsequent changes in design are not grounds for nonacceptance of the products and do not constitute a breach of the contract.


The buyer shall inspect the products immediately on delivery and shall notify the seller (Vador Security Systems Limited) within three days of delivery of any loss, damage or discrepancy. Failure to do so will bar any claim for breach of contract.


We will accept goods 'ordered in error' provided they are returned within seven working days of receipt, and are in their original packaging, suitable for re-sale and the delivery note or invoice number is quoted all with the exception of code keys (Please note this will incur a handling charge). Code keys are cut individually to the customer's requirements, we are therefore unable to accept the return for credit of keys that have been incorrectly ordered or are surplus to the customers requirements. This also applies when ambiguous information is given at the time of ordering.


Our policy is to replace faulty goods covered by manufacturers warranty. We cannot be responsible for labour or any consequential claim in respect of faulty merchandise. Neither we nor our servants or agents will be under any liability in respect of defects in goods delivered or for any injury, damage or loss resulting from such defects, whatsoever and however caused and whether such injury, loss or damage be by direct or consequential means and notwithstanding that the same may be due to the negligent act or omission of ourselves, our servants or our agents, and our liability under this clause shall be in lieu of any warranty or conditions implied by law as to the quality or fitness for any particular purpose of such goods.


On occasions when we agree to obtain locks and keys from the original manufacturer we cannot accept responsibility for delays in delivery to us from the manufacturer and will have to charge for these locks and keys when delivery is made. Delivery from some manufacturers is very extended and to amend an order once placed can delay goods for other customers.


Engraving and signs are made to customer's individual requirements. We are, therefore, unable to accept the return for credit, plates and signs which have been incorrectly ordered. It is the customer's responsibility to ensure the correct information is given.

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